You will receive your goods earliest in 3 days time if stock are available after
payment.
It is advisable to order from "Ready Stock", "Coming Soon" section, and any
product with "Start Accepting Order" message to avoid in delay of delivery.
7. ) Can I order from "Sold Out" section?
Sorry, items in Sold Out will not be reordered anymore.
8. )What if I have difficulties in doing purchase in this website?
You can always seek assistance from our customer service thru MSN/Email:
Janat_5028@hotmail.com , we will help you in how to use our system easily
and effectively.
9.) What should I do in order to have my order proceed as fast as
possible?
You can make payment immediately once you have submitted your order and
notify us.
For items that are sold out, buyer can request to send out available items first,
extra payment can be use to change other item or use for next purchase, this
will help in processing your order fast as well.
Regular customers can also deposit an amount of money in your account, we
will deduct from your account when you make purchase and can send out your
goods in the shortest time.
10.) I still have questions, how?
If u still has anymore questions, please do not hesitate to contact us thru
MSN/Email anytime! Thanks for your visit and support!
After Sales Services
Members who purchase at our website please read terms & conditions below.
Note:
Check parcel before sign receiving, do not receive if parcel’s packing is broken and quantity of order item is incorrect. J-Net Fashion House does not responsible if broken parcel’s packing and incorrect quantity of order item is found after sign receiving with courier.
Exchange Policy:
1. all exchange item should have original packing, accessories, and reason of exchange
2. To reach the target of hassle free internet purchase, QC are done strictly for every item, in case if you found any defective products, please contact us in 2 days time for exchange after receiving it.
3. Exchange item is allowed to change for the same model only
4. Our terms of definition for defects includes, manufacturing defect, large area of dirt, decoration of clothes is missing
5. Exchange for defective products must be done within period stated, J-Net Fashion House only will bear rm3 postage, so please use register mail, additional charges will bear by customers.
6. For exchange exceeded exchange period stated, if J-Net Fashion House agrees to exchange, additional postal fee will be bear by buyer.
Please contact our customer service thru MSN or Email before doing any exchange, providing us your order no, reason for exchange, image of defective item, we will seek the best solution to help you solve your problem.
Attn: Any exchange done without contacting our customer service is under buyer’s own responsibility
Conditions that are not under Exchange Policy:
Misuse or mishandling of product,
Incorrect storing method, i.e. in damp environment,
Exposure to too high or too low temperature,
Any alteration done to product
Dirt cause by food and drinks
Any exchange done without contacting our customer service
Any product returned with incomplete packing and accessories
Tag was removed and wore item
Exceeded exchange period, small area of dirt, washed
Products not purchased from J-Net Fashion House.
We do not accept exchange reason like buyer changed their mind, product not as nice as display image, too big or too small etc
all goods sold are not refundable
Attn:
1.J-NetFashion House holds the rights of these terms and conditions, any amendment will not be notify
2. Different monitors display colors differently, and everyone’s definition of color is not the same, thus we cannot guarantee what you see in out picture is exactly 100% same as our product. We will do our best to describe every item if they are different from our picture
J-Net Fashion hereby appreciate a lot for your cooperation, we wish everyone of you have a wonderful deal with J-Net Fashion .